The rental lifecycle
Your reservation is the primary record. Every contract, payment, release, return, statement, and refund attaches to it, so at any point you can see exactly where the transaction stands and what is waiting on whom.
Requested by the customer. The vehicle is reserved once the booking fee is in and confirmed by staff.
Confirmed by staff and holding the vehicle on the calendar.
Vehicle has been released and is with the customer.
Vehicle is back and inspected; the final account is being settled.
Everything is settled and the transaction file is archived.
Confirms your reservation. Recorded as a payment transaction with its own reference, amount, date, status and receipt.
Mileage, fuel, late hours and any authorized damage are billed after the vehicle is back, each citing the inspection or damage record behind it.
Settles the actual charges after return. Your down payment is deducted from the final rental charges to give the balance due.
The arithmetic, in full
Every figure on the right of those lines traces back to a recorded reading, an approved extension or an authorized damage assessment.